Customer Care

Questions about your order or products featured online?

We're happy to help you via email or phone during store hours Monday-Friday 10a-6p, Saturday 10a-5p.

402-614-4331 |  HELLO@SHOPTHEFOLD.COM

Fit Guide

Each designer we carry runs differently. In an effort to prevent returns due to fit, we have included sizing information in the product descriptions as provided by the designers, as well as our suggestion on whether to take your normal size. If you have any questions about fit, please don’t hesitate to call us at 402-614-4331 and our stylists can assist in determining the best size.

Merchandise Availability

We do our best to represent current inventory on the website, but merchandise availability is not guaranteed. If merchandise is not available by the time your order processes, we will notify you of this via email and you will not be charged for the out of stock item.

Order Processing

Online orders are processed Monday through Friday, excluding holidays. In general, orders will ship within 1-2 business days. You will receive an email confirmation upon placing your order. Once your order has shipped, you will receive an email with shipping details and the associated tracking number.

Payment Methods

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Privacy Policy

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